Figma

Figma Quality Week: Inside our bug bashing party

Jason Pearson
Jason Pearson, Head of Support
Figma Quality Week: Inside our bug bashing party

In early 2017, shortly after I joined Figma, the team kicked off its first official “Quality Week.” Everyone at the company paused their projects for a major spring cleaning of the product. Engineers and designers alike addressed a bunch of smaller, “not mission critical but annoying nonetheless” bugs, and made much-needed improvements to existing features.

At the time I was surprised that such a fast-moving startup would invest resources in this, but I soon learned why quality matters so much at Figma. Designers spend hours on end using our tool, so the smallest imperfections can compound.

By spending an entire week exclusively dedicated to fixing bugs — instead of continuing to ship at all costs — we try to deliver a faster, smoother and more intuitive tool for all the designers, developers, marketers, and product managers out there.

It’s grunt work that matters, and it brings a great deal of satisfaction to us personally.

Quality Week 2018

We decided to make Quality Week an ongoing Figma tradition so that’s how we started 2018. Two teams of engineers joined forces to work on a broad selection of bugs, prioritizing features that were legitimately broken or not up to par for a professional grade design tool. For a full list of the improvements, check out our release notes.

wtf bug gif

We call this one the "WTF" bug

Here are some highlights I was most excited by:

  1. Figma Mirror — Our mirroring app, which reflects Figma designs on phones to see how they feel natively — should be more stable and crash less.

  2. Sketch import — Sketch files can now be dragged and dropped directly into the editor window. Text objects in Sketch files should also import far more accurately.

  3. Chromebook — We’re thinking a lot more these days about our Chromebook users (many of whom are students). Now, they can use the search key + drag to duplicate objects.

  4. Layer panel — Layers should more intuitively nest into groups and frames when you move them.

Is Figma bug-free? Did we get to fine-tune everything we wanted? No, but we promise to keep working at it. The list we tackled was huge, and we’re thinking about adding more quality weeks throughout the year. (Of course, we fix bugs all year round…Quality Week is just a particularly focused and concentrated effort.)

The oldest bug award came from 2015

Alec — one of Figma’s earliest engineers who knows “all the things” — pointed out that Quality Week doesn’t just benefit Figma users. It gives Figma developers and designers a chance to work in different parts of the codebase they don’t normally touch.

We all had fun with the process, and at the end of the week our Director of Engineering, Sho, passed out awards to celebrate a few of our accomplishments. One of our developers won the ‘oldest bug’ award, for solving a problem that has haunted Windows users on Figma since 2015.

jessica trophy oldest bug

Jessica’s trophy for fixing Figma’s oldest bug

Help us plan for the next quality week

Quality week represents what I love about Figma. The design tool ecosystem is heating up and everyone wants to work on new features and functionalities. Spending a week crushing bugs isn’t particularly glamorous, but we think it’s just as important to take the time to clean house as it is to build new additions to it.

Many of the bugs we fixed were brought to our attention by our community. We appreciate your feedback — more than you know — so please keep it coming! You can reach us from inside the product (click the “?” in the lower right corner, then Contact Us), on Twitter, on our Community Forum, or by emailing support@figma.com.

We have an all hands support philosophy so in addition to our support team you may find yourself chatting with an engineer — or even our CEO!

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