Do you have a discount for non-profits?
We do not have any discounts for non-profits. Anyone is welcome to use Figma’s free plan.
How do I cancel my paid plan?
You will be notified 30 days before your annual plan is set to renew. At this time, you can change the number of seats on your annual plan for the next year; otherwise, it will renew for the same number of seats again. You could also choose not to renew your annual plan, in which case all of your team editors would be paid monthly.
Can you send me an invoice?
Due to the large volume of inquiries we receive, we cannot process contracts, forms or purchase orders at this time.
What if more people are added to my team every month?
You can add new editors to your team at any time. If you previously chose the annual plan, additional editors will be charged at the monthly rate until the annual plan is up for renewal. Team admins will receive an email a few days before payment each month recapping what the bill will be and highlighting new editors. Team admins will have the chance to adjust permissions before payment is collected.
Who is responsible for team payments?
Any editor can upgrade a team by entering payment information. (This will make them a team admin.) After upgrading, only admins can access the Admin Dashboard and manage future payments for the team.
Where can I see a breakdown of my team editors and associated costs?
You can manage your team editors from the Admin Dashboard (accessible to team admins from the Team Page). When you start the upgrade process, you'll be able to review your current editors and downgrade people to viewers, so you only pay for the editors you want.
How can I adjust who has admin privileges?
Any admin can adjust the permissions of any other team member. You can change permissions of each team member on the Team Page. There is no limit on the number of admins on a team.