Explore your coworkers’ experiences with an employee journey map

Trace colleagues’ company paths from their recruitment to their next promotion and collect valuable insights along the way.

diagram with four boxes linked together with arrowsdiagram with four boxes linked together with arrows

Employee journey map template

Employee journey mapping is beneficial not only for performance management but to also gain insight into internal communications and company culture. Chart every employee’s trek to the top with this collaborative template.

This compass points toward satisfied coworkers

Check in with teammates to understand the different pathways to progress and clarify the climb ahead.

Chart the course: Visualize each employee’s journey from preboarding to onboarding.

Stay en route: Improve upon hiring and training processes based on coworker feedback.

Rate the trail: Gauge the challenges that come with each step in your onboarding process to support new hires and current team members.

section of an employee journey map diagramsection of an employee journey map diagram
employee placard with arrow pointing up and to the rightemployee placard with arrow pointing up and to the right

Reach the summit without scrambling

Teammate staring down a fork in the road? FigJam’s employee journey maps reveal stepping stones and danger zones so everyone can reach the peak. Whether you’re innovating the onboarding process or carving out a growth opportunity, easily source feedback and support from your trusted spotters through Lil’ Notes, Emoji, and Anonymous Thoughts.

All roads lead to Community

Make inroads with an employee journey map that guides your team’s growth. Then, take a beautiful, productive detour with templates from the Community.


An employee journey map follows a team member’s path at a company, from their recruitment to their offboarding. These charts cover every stage of employee life cycle and growth in the company in order to reveal where they are on their career trajectory, point out where they’re going, and shine a light on their experiences along the way. For employers, these maps can uncover trends and areas for improvement and inspire employee-centric thinking—especially when they contain feedback from team members. Employee journey maps are also beneficial for gaining insight into company culture, employee experience, and engagement.

While each employee experience and journey is unique, most pathways include these five major steps:

1. Recruiting

2. Onboarding

3. Development

4. Retention

5. Offboarding

As you create your map, you’ll fill in touchpoints, recommendations, and employee experiences for each of these distinct stages. FigJam’s collaborative employee onboarding journey map template makes it easy to analyze each moment of the journey and solicit insights from your fellow travelers.

The onboarding stage of the employee journey follows your colleagues’ experiences from their hiring through the end of their training period. During this time, the employee can expect to meet their coworkers, learn company procedures, enroll in benefits, and maybe field some questions at a get-to-know-you lunch.

Suppose you were to unpack this step on an employee journey map example. In that case, you might note the expectations at this time (understand HR policies), touchpoints (one-on-one with supervisor), and the employee’s experience (big fan of the company lunch, not so keen on the thermostat setting). FigJam's employee journey mapping templates make it easy to track everything.

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