An employee journey map follows a team member’s path at a company, from their recruitment to their offboarding. These charts cover every stage of employee life cycle and growth in the company in order to reveal where they are on their career trajectory, point out where they’re going, and shine a light on their experiences along the way. For employers, these maps can uncover trends and areas for improvement and inspire employee-centric thinking—especially when they contain feedback from team members. Employee journey maps are also beneficial for gaining insight into company culture, employee experience, and engagement.

While each employee experience and journey is unique, most pathways include these five major steps:

1. Recruiting

2. Onboarding

3. Development

4. Retention

5. Offboarding

As you create your map, you’ll fill in touchpoints, recommendations, and employee experiences for each of these distinct stages. FigJam’s collaborative employee onboarding journey map template makes it easy to analyze each moment of the journey and solicit insights from your fellow travelers.

The onboarding stage of the employee journey follows your colleagues’ experiences from their hiring through the end of their training period. During this time, the employee can expect to meet their coworkers, learn company procedures, enroll in benefits, and maybe field some questions at a get-to-know-you lunch.

Suppose you were to unpack this step on an employee journey map example. In that case, you might note the expectations at this time (understand HR policies), touchpoints (one-on-one with supervisor), and the employee’s experience (big fan of the company lunch, not so keen on the thermostat setting). FigJam's employee journey mapping templates make it easy to track everything.